Home of the 1% Full Service Listing

RealtyZoom allows sellers to effortlessly list their home on in the Realtor MLS for a fraction of the cost. With the Full Service we provide you can rest easy knowing that we are working hard for you because we only get paid when your home sells, and if you’re ever unhappy with the service provided you can cancel at any time!


We would like to offer you a FREE Home Value Report prepared personally by our RealtyZoom team, as well as a Seller’s Guide to help you in the process. Simply click the link below and we will get working and send it right to your inbox!

Home Value Report     Sell Now
 
 
 

What makes RealtyZoom different?


WATCH VIDEO

Why List for 1% with RealtyZoom?

We bring home sellers the best value full service listing in the industry.

No one else even comes close to the level of service we provide.



Maximum Exposure

Get listed on your local MLS And 100's of top real estate sites ( Zillow, Trulia, Realtor.com...And More )

Fast And Easy

Quickly upload and manage your listing(s) with RealtyZoom's easy to use interface. Get listed in just 24 hours

Amazing Customer Feedback

The endless testimonials from our extremely satisfied clients is what keeps us excited about the positive change we are creating in this industry

 
 

  We Currently Coverage most parts of California

Enter your property Zip Code to check that we cover your area
 


RealtyZoom's 1% Listing Includes


Listing posted to your local Realtor MLS (Multiple listing Service) 

Once your listing you online listing application is complete we will be posting we will post your listing to your local Realtor MLS within 24 hour or when you are ready. This is the same MLS that all the agents in your area are using.



No upfront fees, only pay if you sell 

The is no upfront fee and no credit card is needed to post your listing. As is common, payment of the commissions is made through escrow from the proceeds of the sale.



One percent listing (min. $2000), due at closing 

Our listing fee is just 1% of the sale price or a minimum of $2000 and is only due at closing when the property sells. If the property doesn't then nothing is due. In the case that the Buyer is not represented by an agent you will receive a significant additional savings since instead of owning the commission that you are offering to a buyer's agent (typically 2.5% to 3%) RealtyZoom will handle the Buyer's side of the transaction as well for just 1% or a minimum of $2000.



Flexible listing term 

Your initial listing agreement will be for 1 year, but you can cancel your listing at anytime per the terms of the listing agreement.



Max # of pictures permitted by MLS 

Your will be able to post up to 40 pictures to your RealtyZoom Listing but many MLS systems will not allow that many pictures. We will post all the pictures the MLS will allow in the order that you provide them.



Unlimited Open House posting 

You can add an unlimited number of open house dates to your listing. At anytime you can login to your RealtyZoom account submit your open house dates. The open houses will be posted to the MLS, some other sites will pick up this information.



Your phone number posted in the MLS, Optional 

Your Phone number will be posted in the agent remarks of the MLS listing and agent are instructed to call you for property info and showing. Most other websites will not display your phone number but when a buyer calls our toll free number 24 hours a day our live operators will provide the caller with your phone number and instruct them to call you directly. If you don't want to take calls from buyer's and agents then we will handle this for you.



Cancel Listing any time* 

*Cancel any time per listing agreement terms. You can cancel your listing at anytime and nothing additional would be due to RealtyZoom, as long as the listing is not pending and you have rejected all offers you have received.



Free Yard Sign 

We will install a large post and sign in most parts of LA, San Diego, Orange, Riverside and San Bernardino Counties in CA. For all other areas we will ship a For Sale sign to you. The sign is 18" x"24 corrugated plastic printed on both sides and we will include a heavy duty H-frame stake.



You choose the Commission amount offer to the buyer's agent 

You may offer any commission in the MLS to the Buyer's agent, however based on our expert experience we recommend that you offer at least 2.5% or 3%, This will to help insure that buyer's agent will not discourage their buyer's for purchasing the property for the commission being too low.



Fully Represented in the Sales Transaction 

If you select to have us represent you in the sales transaction we will be your fiduciary, which means that we will be proactively engaging in protecting your best interest in the transaction.



Broker E&O Insurance Protection 

Our Error and Omission Insurance will cover the transaction which provides for increase risk reduction and protection for your sales transaction.



Contract review and Counseling 

Our expect closing team will work with you to guide you through the transaction and do what it takes to help you have a smooth and successful transaction.



Contract and Disclosure preparation 

We will prepare all required contracts and disclosures and provide guidance when your input is needed. Documentation will be setup for you to complete and sign through electronic signature which make the whole transaction flow fast and easy.



Coordination with all parties: escrow, title, agents, TCs, Lender, etc. 

We coordinate directly with all parties involved in the transaction to solve problems, create solutions and ensure that everything proceeds as smoothly as possible



An experienced Agent will Negotiate on your behalf and Personally assistance with your closing 

Our Experience Closing Agent will be personally assisting you with your sales negotiation and will be able to answer your detailed concerns and questions.



Proactively manage important contract dates & contingencies 

Our Transaction Coordinator (TC) will review all documents for completeness and organize a detail transaction file. The TC will also monitor contract dates to insure that all parties involved are meeting their contract commitments.



Receive a digital copy of professionally prepared transaction file 

Once the transaction has closed we will send you a digital copy of the organized transaction file for your records.



"Listing Syndication on 100 of Top Real Estate Sites: Realtor.com, Zillow, Trulia, Redfin, ZipRealty,…" 

Once your listing is posted to the MLS within a few day It will show up on tons of Real Estate site.



"Fast, Easy and Paperless
Quickly upload and Manager you listing" 

We use technology make the process of uploading, maintaining and processing your sales transaction as effortless for you as possible.




Our 15-Step Seller Guide


Identify Your Selling Price


Pricing your home will be mostly dependent on the sales price of similar homes in your area. Other factors to consider are how quickly you need to sell and the condition of the market in your area at the moment. For a free listing price assessment schedule an appointment with one of our Licensed home selling experts.



What to expect when using RealtyZoom


Free listing assessment with a Licensed home selling expert with periodic re-evaluations of value to help you meet your home selling objectives.


Prepare Home for showings


To get your home ready for showings we suggest that you clean, declutter and make repairs. If the home is vacant you may what to consider staging your home which would involve strategically placing items in the home to help potential buyers to more easily envision themselves living in the home.



What to expect when using RealtyZoom


We will provide you recommendations and guidance specific to your situation and needs.


Marketing: MLS listing, Yard sign and Social Media


Posting your listing to your local MLS is the single most important thing you can do sell your home quickly and for top dollar. By posting on the MLS your listing will get picked up by hundreds of other sites like Zillow, Trulia and realtor.com. Having a good description and eye-catching pictures is a great way to draw the interest of buyers. You choose the commission that you what to offer to the Buyer's agent. We recommend a commission of at least 2.5% although you may want to consider offering 3 or 3.5% if you really want to get agents excited about selling your home to their buyers. A yard sign is a powerful way to drive word of mouth traffic. Also, Sharing your listing on your social networking sites can draw viral interest in your listing and potentially land you a buyer.



What to expect when using RealtyZoom


We will post your listing to the MLS and allow you to make changes anytime. We'll also post the commission you're offering to the buyers agent directly in the MLS which guarantees the commission to the agent. This is a huge boost to your listing and will give agents surety that they'll get paid if they show your home.


Showings and open houses


Making the home available for showings is critical. If keeping the home presentable at all time is challenging then you may want to consider putting in the MLS that the home will only be available on specific days and times. Open houses are a great way to make it easy for agents and buyers to view the home and potentially create urgency in the minds of the buyers.



What to expect when using RealtyZoom


Buyer's and agents will call you directly for information about the property and to schedule showings. At your request we can post open houses that you will host. We'll be available to provide guidance and answer your questions.


Offers and Negotiations


This is the most exciting part of the sales process. If you are priced competitively and you're expecting to receive multiple offers right away then we suggest that you let agents know that all offers are due by a specific date and time. If you receive a really great offer then you could accept it but most of the time a counter offers is made to change the price or one of the many other terms in the purchase agreement. There are many factors to consider when negotiating and accepting an offer. It is important that you understand all of the terms of the contract before you sign, because it can be difficult and costly to make changes once it is signed.



What to expect when using RealtyZoom


When an offer is received we will send it to you and call you to review it and answer your questions. With your direction we will work to negotiate the sale with the buyer or agent and prepare counter offers as needed. We'll set up the documents for you to sign electronically which makes the process very easy and fast. We'll provide the expert guidance that you need to be able to make the right decision when weighing your options.


Open Escrow and ordering title


Once you have a fully sign purchase agreement then it is time to open escrow. Per the purchase agreement, either, you and the buyer agreed on a specific escrow or it could say seller's choice in which case you would get to choose which company to use. We can provide escrow and title company recommendations if needed. Escrow will hold the buyer's deposit and prepare the documentation needed to transfer the title. The Title company will investigate the title of the property to provide assurance to the buyer that the title of the property isn't encumbered.



What to expect when using RealtyZoom


Once you have a fully signed purchase agreement we will open escrow and order title. Our licensed home selling expert and our transaction coordinator will handle the entire transaction in accordance with our detailed and established closing transaction procedure process, which is designed to keep the transaction on track and help you to avoid pitfalls


Seller Inspections


The inspections that you'll need to do as a seller will vary based on the terms that are negotiated with the Buyer. Common inspections are pest, roof and septic inspections. Depending on your property you may want to consider having one or more of these inspections even before you find a buyer. This can help to avoid surprise and re-negotiation after opening escrow.



What to expect when using RealtyZoom


We will assist with providing referrals, guidance and scheduling the inspections as is needed. We will also perform an agent visual inspection which is required by law, we will need for you to walk our representative around the property to meet this requirement, this typically take about 30 to 45 minutes.


Seller Disclosures


It is vitally important that you disclose all relevant information about the property to the Buyer. Not doing so will likely result in the Buyer taking legal action after the close of escrow. There are several disclosure documents that will help you to convey all this information to the Buyers.



What to expect when using RealtyZoom


We will prepare and provide the disclosure for you to complete electronically, which makes the process fast and efficient. We'll provide guidance and answer any questions that you have.


Buyer Inspections


The buyer is always recommended to have a Home Inspection, if the buyer doesn't have one we recommend that you pay to have one done and give the report to the buyer, which will help to protect you from potential lawsuits regarding the condition of the property after the close of escrow. When possible we recommend fixing known issues with the property so that they don't become an road block to closing the sale. Note that the buyer may request to have several inspection which you will need to accommodate so that they can perform their due diligence.



What to expect when using RealtyZoom


As needed we can assist with coordinating these inspections and providing guidance.


Appraisal


In preparation for the appraisal we recommend that you get the property prepared to meet at least the minimum back required guidelines to avoid delays with the closing process. This means patching any holes in walls, eliminating any hazards like carpet being pulled back in an area, appliances should be on and in working condition, not missing electrical covers, smoke detectors installed, etc. The appraiser is determining the current value of the property so you want to do want you can so that it looks it's best.



What to expect when using RealtyZoom


We will research and pull relevant comps that will support the purchase price and email them to you so that you can provide them to the appraiser at the appointment. We will provide you guidance on why the comps, we provide, best support the value.


Request for repairs negotiation


After the buyer reviews all the inspection reports, disclosures and other documentation obtained during the inspection period they will often times submit a request for repairs. Just because they request for some items to be fixed it doesn't meant that you have to accept their request. You can choose to fix all, some or none of the changes. Often time a credit to the buyer at closing is the simplest way to handle it, but every situation is different, so you'll want to take all factors in to consideration. A written response is essential to ensure that all parties are in agreement with the change in terms.



What to expect when using RealtyZoom


We will review the request for repairs with you and provide recommendations for how to proceed, so that you will lower your risk and find the best solution for you.


Buyer release of all contingencies


This is a major milestone of the transaction. Once you receive the release of all of buyer's contingencies then you can have increased confidence in the closing. This indicates that the buyer has enough faith that they are going to be able to fund and close that they are willing to put the earnest money deposit at risk. Note: This does not automatically entitle you to the buyer's deposit if they fall out of escrow, but if you are able to prove damages you maybe able to get a portion of it. If the buyer doesn't remove contingencies by the contract date then you may consider submitting a Notice to Preform which would allow you to cancel the agreement if the buyer doesn't fulfill the terms of the agreement. This puts pressure on the Buyer to make a decision on whether to proceed or not.



What to expect when using RealtyZoom


We will contact the Buyer's agent a couple times leading up to the Contingency removal dates to remind them that we will be expecting this. If it is not received by the due date then will discuss with you potential options for proceed and provide guidance for the best strategy to protect your interest in the transaction.


Sign Escrow and title docs


Once escrow has all the required information they will put together a package of documents which will require your signature and some will need to be notarized. You may have a few option on how to handle the signing. You can arrange to go in to escrow, have them mail you the package to sign, notarize and send back or you could have a mobile notary come to your home and assist with the signing (this is a great convenient option).



What to expect when using RealtyZoom


You will have several options for handling the signing of the closing documents which include having a mobile notary come to you. We will assist you with any questions about the documentation or terms that escrow is unable to answer.


Final Walk thru


Before the close of escrow you will have a final walk though, at this time you'll need to have all of the repairs completed that you agreed to do and typically the property would have been vacated and in the condition that you had agreed to leave the property at closing. You need to gather all of the loose items together that will remain with the property like keys, garage door openers, appliance manuals and warranties, etc.



What to expect when using RealtyZoom


We will review with you the items that you committed to have repaired to confirm that you are ready for the walk through and assist with making arrangement to hand off the key and other items. We'll handle obtaining the required paperwork.


Closing


Once escrow has confirmation of recording then the sale is final! It can sometimes take a day for all of the final numbers to be calculated for your proceeds. You can choose to pick up a check from escrow or have it mailed or wired to you.



What to expect when using RealtyZoom


We will change your listing to sold and compile a well organized transaction file that contains a copy of the fully executed and reviewed transaction documentation. Once completed we will send you a link to the transaction documents for your records.


Our 15-Step Seller Guide


Identify Your Selling Price


Pricing your home will be mostly dependent on the sales price of similar homes in your area. Other factors to consider are how quickly you need to sell and the condition of the market in your area at the moment. For a free listing price assessment schedule an appointment with one of our Licensed home selling experts.



What to expect when using RealtyZoom


Free listing assessment with a Licensed home selling expert with periodic re-evaluations of value to help you meet your home selling objectives.


Prepare Home for showings


To get your home ready for showings we suggest that you clean, declutter and make repairs. If the home is vacant you may what to consider staging your home which would involve strategically placing items in the home to help potential buyers to more easily envision themselves living in the home.



What to expect when using RealtyZoom


We will provide you recommendations and guidance specific to your situation and needs.


Marketing: MLS listing, Yard sign and Social Media


Posting your listing to your local MLS is the single most important thing you can do sell your home quickly and for top dollar. By posting on the MLS your listing will get picked up by hundreds of other sites like Zillow, Trulia and realtor.com. Having a good description and eye-catching pictures is a great way to draw the interest of buyers. You choose the commission that you what to offer to the Buyer's agent. We recommend a commission of at least 2.5% although you may want to consider offering 3 or 3.5% if you really want to get agents excited about selling your home to their buyers. A yard sign is a powerful way to drive word of mouth traffic. Also, Sharing your listing on your social networking sites can draw viral interest in your listing and potentially land you a buyer.



What to expect when using RealtyZoom


We will post your listing to the MLS and allow you to make changes anytime. We'll also post the commission you're offering to the buyers agent directly in the MLS which guarantees the commission to the agent. This is a huge boost to your listing and will give agents surety that they'll get paid if they show your home.


Showings and open houses


"Making the home available for showings is critical. If keeping the home presentable at all time is challenging then you may want to consider putting in the MLS that the home will only be available on specific days and times. Open houses are a great way to make it easy for agents and buyers to view the home and potentially create urgency in the minds of the buyers."



What to expect when using RealtyZoom


Buyer's and agents will call you directly for information about the property and to schedule showings. At your request we can post open houses that you will host. We'll be available to provide guidance and answer your questions.


Offers and Negotiations


This is the most exciting part of the sales process. If you are priced competitively and you're expecting to receive multiple offers right away then we suggest that you let agents know that all offers are due by a specific date and time. If you receive a really great offer then you could accept it but most of the time a counter offers is made to change the price or one of the many other terms in the purchase agreement. There are many factors to consider when negotiating and accepting an offer. It is important that you understand all of the terms of the contract before you sign, because it can be difficult and costly to make changes once it is signed.



What to expect when using RealtyZoom


When an offer is received we will send it to you and call you to review it and answer your questions. With your direction we will work to negotiate the sale with the buyer or agent and prepare counter offers as needed. We'll set up the documents for you to sign electronically which makes the process very easy and fast. We'll provide the expert guidance that you need to be able to make the right decision when weighing your options.


Open Escrow and ordering title


Once you have a fully sign purchase agreement then it is time to open escrow. Per the purchase agreement, either, you and the buyer agreed on a specific escrow or it could say seller's choice in which case you would get to choose which company to use. We can provide escrow and title company recommendations if needed. Escrow will hold the buyer's deposit and prepare the documentation needed to transfer the title. The Title company will investigate the title of the property to provide assurance to the buyer that the title of the property isn't encumbered.



What to expect when using RealtyZoom


Once you have a fully signed purchase agreement we will open escrow and order title. Our licensed home selling expert and our transaction coordinator will handle the entire transaction in accordance with our detailed and established closing transaction procedure process, which is designed to keep the transaction on track and help you to avoid pitfalls


Seller Inspections


The inspections that you'll need to do as a seller will vary based on the terms that are negotiated with the Buyer. Common inspections are pest, roof and septic inspections. Depending on your property you may want to consider having one or more of these inspections even before you find a buyer. This can help to avoid surprise and re-negotiation after opening escrow.



What to expect when using RealtyZoom


We will assist with providing referrals, guidance and scheduling the inspections as is needed. We will also perform an agent visual inspection which is required by law, we will need for you to walk our representative around the property to meet this requirement, this typically take about 30 to 45 minutes.


Seller Disclosures


It is vitally important that you disclose all relevant information about the property to the Buyer. Not doing so will likely result in the Buyer taking legal action after the close of escrow. There are several disclosure documents that will help you to convey all this information to the Buyers.



What to expect when using RealtyZoom


We will prepare and provide the disclosure for you to complete electronically, which makes the process fast and efficient. We'll provide guidance and answer any questions that you have.


Buyer Inspections


The buyer is always recommended to have a Home Inspection, if the buyer doesn't have one we recommend that you pay to have one done and give the report to the buyer, which will help to protect you from potential lawsuits regarding the condition of the property after the close of escrow. When possible we recommend fixing known issues with the property so that they don't become an road block to closing the sale. Note that the buyer may request to have several inspection which you will need to accommodate so that they can perform their due diligence.



What to expect when using RealtyZoom


As needed we can assist with coordinating these inspections and providing guidance.


Appraisal


In preparation for the appraisal we recommend that you get the property prepared to meet at least the minimum back required guidelines to avoid delays with the closing process. This means patching any holes in walls, eliminating any hazards like carpet being pulled back in an area, appliances should be on and in working condition, not missing electrical covers, smoke detectors installed, etc. The appraiser is determining the current value of the property so you want to do want you can so that it looks it's best.



What to expect when using RealtyZoom


We will research and pull relevant comps that will support the purchase price and email them to you so that you can provide them to the appraiser at the appointment. We will provide you guidance on why the comps, we provide, best support the value.


Request for repairs negotiation


After the buyer reviews all the inspection reports, disclosures and other documentation obtained during the inspection period they will often times submit a request for repairs. Just because they request for some items to be fixed it doesn't meant that you have to accept their request. You can choose to fix all, some or none of the changes. Often time a credit to the buyer at closing is the simplest way to handle it, but every situation is different, so you'll want to take all factors in to consideration. A written response is essential to ensure that all parties are in agreement with the change in terms.



What to expect when using RealtyZoom


We will review the request for repairs with you and provide recommendations for how to proceed, so that you will lower your risk and find the best solusion for you.


Buyer release of all contingencies


This is a major milestone of the transaction. Once you receive the release of all of buyer's contingencies then you can have increased confidence in the closing. This indicates that the buyer has enough faith that they are going to be able to fund and close that they are willing to put the earnest money deposit at risk. Note: This does not automatically entitle you to the buyer's deposit if they fall out of escrow, but if you are able to prove damages you maybe able to get a portion of it. If the buyer doesn't remove contingencies by the contract date then you may consider submitting a Notice to Preform which would allow you to cancel the agreement if the buyer doesn't fulfill the terms of the agreement. This puts pressure on the Buyer to make a decision on whether to proceed or not.



What to expect when using RealtyZoom


We will contact the Buyer's agent a couple times leading up to the Contingency removal dates to remind them that we will be expecting this. If it is not received by the due date then will discuss with you potential options for proceed and provide guidance for the best strategy to protect your interest in the transaction.


Sign Escrow and title docs


Once escrow has all the required information they will put together a package of documents which will require your signature and some will need to be notarized. You may have a few option on how to handle the signing. You can arrange to go in to escrow, have them mail you the package to sign, notarize and send back or you could have a mobile notary come to your home and assist with the signing (this is a great convenient option).



What to expect when using RealtyZoom


You will have several options for handling the signing of the closing documents which include having a mobile notary come to you. We will assist you with any questions about the documentation or terms that escrow is unable to answer.


Final Walk thru


Before the close of escrow you will have a final walk though, at this time you'll need to have all of the repairs completed that you agreed to do and typically the property would have been vacated and in the condition that you had agreed to leave the property at closing. You need to gather all of the loose items together that will remain with the property like keys, garage door openers, appliance manuals and warranties, etc.



What to expect when using RealtyZoom


We will review with you the items that you committed to have repaired to confirm that you are ready for the walk through and assist with making arrangement to hand off the key and other items. We'll handle obtaining the required paperwork.


Closing


Once escrow has confirmation of recording then the sale is final! It can sometimes take a day for all of the final numbers to be calculated for your proceeds. You can choose to pick up a check from escrow or have it mailed or wired to you.



What to expect when using RealtyZoom


We will change your listing to sold and compile a well organized transaction file that contains a copy of the fully executed and reviewed transaction documentation. Once completed we will send you a link to the transaction documents for your records.




Testimonials


Kim O

Calabasas, CA

I would have to say that our experience was great from beginning to end!  You were very very helphful in listing our house.  Thank you so much.  We figure that we saved over $30,000 by utilizing your service.

Carol T.

Corona, CA

The house had a buyer just one day after listing it Amazing!  Your system really works and I would certainly use you again

William B.

Granada Hills, CA

My savings consisted of approximately $14,000 - William B.

Michael K.

San Diego, CA

We were very happy with the service.  We saved about $15K on our transaction which will go a long way towards the upgrade of our new house.

John L.

Mill Valley, CA

I enjoy using your service, and intend to continue to do so in the futute repeatedly.  I used two other services regularly for the past five years, but left them because I wanted

Tony & Teddie E.

San Gabriel, CA

All I can say is that our experience in using your service TWICE was very professional and cost effective for us. We sold both of our houses in one just day. It was worth every

Jim L.

Torrance, CA

You're the best agent I've ever had.

Gustav B.

San Diego, CA

Your service worked great. I estimate it saved me about $9000.

Steve M.

San Diego, CA

A million thanks.  What an incredible service you provide - I've already told 3 people about you.
 

Kris J.

Orange, CA
 
 
The process was smooth and we got tons of calls from realtors, all for a great price
 

Allan F.

Dublin, CA

Your service was perfect and you saved me at least $35,000 in commissions and fees!

Mike L.

San Diego, CA

I was satisfied with the service and will definitely use again for my future properties. I saved around $6500 by listing through your service

Monica G.

Long Beach, CA

It was a great service - definately worth the price. Will recommend you to anyone looking to sell their house.

Art and Val B.

Huntington Beach, CA

We saved closed to $20,000.00 by using your services.  Thank you very much.  I just want to say how smoothly this went.  It sold in four days.

Matt M.

San Diego, CA

Service was great.  I estimate I saved over $17,000 by listing through you.

How it works

We make the entire process of listing and selling your home super simple. Click the List Now link to complete our online application and we will have your property listed in the MLS within 24 hours. If you have questions click the Free Consultation link and one of our Listing experts will help you form the best strategy for selling your home.
15 Step Selling Guide
We break the selling process down in to 15 manageable steps. Our selling guide describes each step and what you can expect from RealtyZoom, every step of the way. Check it out!

 
Schedule your free, no obligation, listing consultation today

Our Story

RealtyZoom's team of technology and industrial innovators along with our expert real estate professionals are game changing the real estate industry.

RealtyZoom has broken the home selling mold by providing sellers the ability to sell their home without the need to hire a high cost real estate agent.

For the past nine years RealtyZoom has been providing home sellers with the most affordable and effective way to sell their home so they can keep as much of their hard earned equity as possible.

Our Agents will assist every step of the way through the selling process to insure that your transaction closes as smoothly as possible. Check out our 15 Step Selling Guide to get a clear picture of what you can expect from RealtyZoom throughout every step of the selling process.